04 May 2007

People and everyday technology

04 May 2007

So my trip out of town got cancelled (at the last minute of course) and I was twiddling my thumbs when I got a phone call from someone who owed me money for some work I’d done a long, long time ago. I happily met up with said person but was somewhat bemused when he paid me the sum in cash. So of course I headed to the bank to deposit it. Still I was happy overall since I’d been paid! I can move said sum from the “Bad Debts” column back to the other side.

I went to Maybank Bangsar (almost 4pm), and of course Maybank being Maybank, only one of their cash deposit machines was operational. And there was a fairly long queue to it. I joined in and started to wait patiently.

To my disbelief, the person who was using the machine at that time was depositing one note at a time! She’d put in a note, press the button to confirm. The machine checks that the note is valid and states it so (or spits it back out if it isn’t) whereupon she would hit the “Add Cash” button. In went another note, and the whole process kept going on and on.

After about the 10th note, some of those in queue were already grumbling (me being one of them) and a few people just walked off in disgust. I tried to tell her to just put the dratted lot in at one go but of course, she ignored me. After another minute, one of the bank guards noticed me staring daggers into her back and came to check what was going on. He proceeded to tell her she could put up to 99 notes in one go and she went, “Oh ya ka?”

Honestly, it’s people like these that make me want to climb the wall in frustration. She wasn’t some little old lady who was unsure of technology, she was perhaps in her late 30s to early 40s, and worked for a firm called “Genesys” as could be seen from the tag she wore around her neck. For goodness sakes, if you can’t understand how to use something, ask and learn or get a number and deposit the cash over the counter.

After depositing the money, I went home, my good mood recovering somewhat. Of course that was up until the point where I opened my mailbox and found a fairly large bill from my most recent excursion down south.

Oh man, when karma bites, it really bites. Receive something in the right hand, give it away with the left.

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  1. Ash May 4th, 2007 7:20PM

    Hey I loved this article! Kelakarlah… ada lagi ke orang macam ni? Maybe this is the first time she went to the bank! 😛

  2. Ash May 4th, 2007 7:21PM

    Hey I loved this article! Ada lagi orang macam ni ka? Maybe it’s the first time she went to the bank! 😛

  3. piffles May 4th, 2007 9:07PM

    gawd. some people can’t accept advice? but yeah, if i were you, i would’ve tried to explain to her to just chuck the damn lot in. or better yet, grab the money and chuck them in for her!

    muahaha.

    and then be accused of trying to rob her. =P

  4. A May 5th, 2007 1:03AM

    Ash: Oh heck yeah, I’ve seen several other cases akin to this. One that comes to mind was me at a Maybank branch in Ipoh to take out some cash via ATM.

    And of course Maybank being Maybank, only one out of four ATMs was working, long queue. There was this guy a couple of places in front of me who took about 5 minutes to complete his transaction. A mat rock look-a-likelah so to speak, who was trying to act cool as he kept punching the buttons and navigating through all the menus. Evidently he was clueless on how to do what he wanted to do.

    At the end of 5 minutes, he took out RM50.

    Left me utterly speechless that one.

    Piffles: I didn’t dare intervene directly. Guards from the security company were present to refill the ATMs. Two of them carrying shotguns. Of course given another couple of minutes of one-note-at-a-time I might have, and then you’d probably see me in the headlines of tomorrow’s papers – as well as a gory close-up picture of what’s left of me in the Chinese press. I love how graphic Chinese papers can be. 😛

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